Privacy Policy
Effective Date: January 1, 2026
BHH, LLC dba Neo Compounds (“Neo Compounds”, “we”, “our”, or “us”) operates
www.neocompounds.com (the “Service”).
This Privacy Policy explains how we collect, use, and protect your information
when you use our website.
Information We Collect
We collect only the information necessary to operate our website, process orders,
and improve the customer experience.
Personal Information may include:
- Name
- Email address
- Billing and shipping address
- Phone number (if provided)
Technical Information may include:
- IP address
- Browser and device information
- Pages visited and usage data
We also use cookies and similar technologies to support site functionality and analytics.
How We Use Information
We use your information to:
- Process and fulfill orders
- Provide order confirmations and shipping updates
- Respond to customer inquiries and provide support
- Improve website functionality and performance
- Monitor usage and detect technical issues
We may send service-related communications necessary to complete your order.
You may opt out of marketing communications at any time.
Payment Processing
Payments are processed through secure third-party providers.
Neo Compounds does not store or have access to full payment card details.
All payment data is handled directly by the payment processor in accordance
with their security standards (PCI-DSS).
Cookies & Tracking
We use cookies to:
- Enable core site functionality
- Remember preferences
- Analyze site usage
You may disable cookies through your browser settings, though some features of the
site may not function properly.
Data Sharing
We do not sell or rent your personal information.
We may share data with trusted third-party providers only as necessary to:
- Process payments
- Fulfill orders
- Operate and improve the website
These providers are obligated to protect your information and use it only for the
services they provide to us.
Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
When data is no longer required, it is securely deleted or anonymized.
Data Security
We implement reasonable safeguards to protect your information, including encryption,
access controls, and secure hosting environments.
However, no method of transmission over the internet is completely secure.
Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data (subject to legal obligations)
Requests can be made by contacting us using the information below.
Third-Party Services
We may use third-party services (such as analytics providers) to monitor and improve
site performance. These services may collect usage data in accordance with their own
privacy policies.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly
collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this
page with a revised effective date.
Contact
If you have questions about this Privacy Policy, contact: